Delivery Schedule
Important

We will make every attempt to deliver your gift on the next scheduled delivery day. 

Please be mindful that the facility has up to 30 days to deliver the order from the date of purchase. 

Delivery Information
Delivery Schedule

Packages

Gift packages are delivered Mondays, Tuesdays, Thursdays and Fridays:

  • 3rd Floor Pods Delivered on Mondays. For Monday delivery, order by end of day, Saturday.
  • 5th Floor Pods Delivered on Tuesdays. For Tuesday delivery, order by end of day, Sunday.
  • 4th Floor Pods Delivered on Thursdays. For Thursday delivery, order by end of day, Tuesday.
  • All Pods delivered on Fridays. For Friday delivery, order by end of day Wednesday.

We will make deliverers on the Wednesday before the Holiday and on the Monday after the Holiday.

Fresh

Fresh gifts are delivered on Wednesdays & Fridays.

  • For Wednesday delivery, order by end of day, Monday.
  • For Friday delivery, order by end of day, Wednesday.
Restrictions & Eligibility

Only individuals who meet facility eligibility requirements may receive iCare orders. Facilities may also limit the number of orders allowed during an ordering period.

Packages

Your loved one may receive no more than 2 packages per week.

Fresh

Your loved one may receive no more than 1 fresh item per week.

Important Details
  • Freshly prepared iCare Fresh orders receive one delivery attempt. If the recipient is unavailable to receive the order at the time of delivery, the meal will be discarded and cannot be refunded.
  • If an item becomes unavailable, it may be replaced with a similar item of equal or greater value.
  • Some individuals may be ineligible to receive iCare. If your loved one is restricted, you will be notified after selecting their name and will not be able to complete the purchase. For more information about eligibility, please contact the facility.