Delivery Schedule
Important

We will make every attempt to deliver your gift on the next scheduled delivery day. 

Please be mindful that the facility has up to 30 days to deliver the order from the date of purchase. 

Delivery Information
Delivery Schedule

iCare Packages

Gift packages are delivered on Tuesdays & Thursdays.

  • For Tuesday delivery, order by Monday Night at 11:59pm.
  • For Thursday delivery, order by Wednesday Night at 11:59pm.

iCare Fresh

Fresh gifts are delivered on Mondays & Fridays.

  • For Monday delivery order by Sunday Night at 11:59pm.
  • For Friday delivery order by Thursday Night at 11:59pm.

iCare A La Carte

The purchase of individual commissary items is now available at Dutchess. iCare Packages & Fresh are still available, in addition to the a la carte items.



There will be no deliveries on Thanksgiving or Christmas.

Restrictions & Eligibility

Only individuals who meet facility eligibility requirements may receive iCare orders. Facilities may also limit the number of orders allowed during an ordering period.

iCare Packages

Your loved one may receive no more than 2 packages per week.

iCare Fresh

Your loved one may receive no more than 5 fresh items per week.

iCare A La Carte

Your loved one may receive no more than 2 a la carte orders per week and each order has a max amount spend of $70.00.


Important Details
  • Freshly prepared iCare Fresh orders receive one delivery attempt. If the recipient is unavailable to receive the order at the time of delivery, the meal will be discarded and cannot be refunded.
  • If an item becomes unavailable, it may be replaced with a similar item of equal or greater value.
  • Some individuals may be ineligible to receive iCare. If your loved one is restricted, you will be notified after selecting their name and will not be able to complete the purchase. For more information about eligibility, please contact the facility.