IMPORTANT
We will make every attempt to deliver your gift on the next scheduled delivery day. Please review regularly, as schedules are subject to change. Holidays and facility requirements may alter delivery schedules as well.
Please be mindful that the facility has up to 30 days to deliver the order from the date of purchase.
In certain cases, individuals may not be eligible to participate in iCare. Once you select your loved one's name a message will alert you if they are ineligible to receive iCare. Due to privacy policies, we cannot provide the details regarding your loved one's restriction. During the time a loved one is restricted you will not be able to complete the purchase.
Delivery Schedule Information
It is recommended that you have all orders submitted at least 48 hours prior to the delivery schedule to ensure your loved one receives their gift at the first opportunity.
iCare Packages are delivered daily.
Facility Restrictions
Inmates housed in RHU and OHU will not be able to receive iCare packages until they are moved off of restriction. Inmates in booking & intake are also not eligible for the program unless they are on work release.
If an inmate has a negative balance they are not eligible to receive iCare.
As of 1/20/2023, you must have an iCare account to make a purchase for Genesee County iCare.