IMPORTANT
We will make every attempt to deliver your gift on the next scheduled delivery day. Please review regularly, as schedules are subject to change. Holidays and facility requirements may alter delivery schedules as well.
Please be mindful that the facility has up to 30 days to deliver the order from the date of purchase.
In certain cases, individuals may not be eligible to participate in iCare. Once you select your loved one's name a message will alert you if they are ineligible to receive iCare. Due to privacy policies, we cannot provide the details regarding your loved one's restriction. During the time a loved one is restricted you will not be able to complete the purchase.
Order Delivery Schedule for Mecklenburg County
Packages
Gift packages are delivered on Wednesdays and Fridays.
- For Wednesday delivery, order by end of day, Monday.
- For Friday delivery, order by end of day, Wednesday.
Your loved one may receive no more than 1 package per week.
If more than one order is made, the other order will be delivered the following week.
Inmates must maintain at least $3.00 on their account to receive iCare.
Inmates on indigent or lock down cannot receive iCare.
There are no deliveries on weekends. There are no deliveries on Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve, News Year’s Day, 4th of July or any holiday that falls during the week.