Delivery Schedule
Important

We will make every attempt to deliver your gift on the next scheduled delivery day. 

Please be mindful that the facility has up to 30 days to deliver the order from the date of purchase. 

Delivery Information
Delivery Schedule

Gift packages are delivered on Wednesdays and Fridays.

  • For Wednesday delivery, order by end of day, Monday.
  • For Friday delivery, order by end of day, Wednesday.

Your loved one may receive no more than 1 package per week.

If more than one order is made, the other order will be delivered the following week.

Inmates must maintain at least $3.00 on their account to receive iCare.

Inmates on indigent or lock down cannot receive iCare.

There are no deliveries on weekends. There are no deliveries on Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve, News Year’s Day, 4th of July or any holiday that falls during the week.

Restrictions & Eligibility

Only individuals who meet facility eligibility requirements may receive iCare orders. Facilities may also limit the number of orders allowed during an ordering period.

Important Details
  • Freshly prepared iCare Fresh orders receive one delivery attempt. If the recipient is unavailable to receive the order at the time of delivery, the meal will be discarded and cannot be refunded.
  • If an item becomes unavailable, it may be replaced with a similar item of equal or greater value.
  • Some individuals may be ineligible to receive iCare. If your loved one is restricted, you will be notified after selecting their name and will not be able to complete the purchase. For more information about eligibility, please contact the facility.