Delivery Schedule
Important

We will make every attempt to deliver your gift on the next scheduled delivery day. 

Please be mindful that the facility has up to 30 days to deliver the order from the date of purchase. 

Delivery Information
Delivery Schedule

Package deliveries vary by housing location:

  • Elmwood: Tuesdays & Thursdays
  • Main Jail: Wednesdays

Orders must be placed by Sunday Night at 11:59pm

Restrictions & Eligibility

Your loved one may receive no more than 2 packages per week.

Only individuals who meet facility eligibility requirements may receive iCare orders. Facilities may also limit the number of orders allowed during an ordering period.

Important Details
  • Freshly prepared iCare Fresh orders receive one delivery attempt. If the recipient is unavailable to receive the order at the time of delivery, the meal will be discarded and cannot be refunded.
  • If an item becomes unavailable, it may be replaced with a similar item of equal or greater value.
  • Some individuals may be ineligible to receive iCare. If your loved one is restricted, you will be notified after selecting their name and will not be able to complete the purchase. For more information about eligibility, please contact the facility.